Notice: La fonction _load_textdomain_just_in_time a été appelée de façon incorrecte. Le chargement de la traduction pour le domaine astra a été déclenché trop tôt. Cela indique généralement que du code dans l’extension ou le thème s’exécute trop tôt. Les traductions doivent être chargées au moment de l’action init ou plus tard. Veuillez lire Débogage dans WordPress (en) pour plus d’informations. (Ce message a été ajouté à la version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6114 {"id":2038,"date":"2019-10-10T09:50:02","date_gmt":"2019-10-10T07:50:02","guid":{"rendered":"https:\/\/www.hotesse.fr\/?p=2038"},"modified":"2019-10-10T09:53:42","modified_gmt":"2019-10-10T07:53:42","slug":"competences-hotesse-de-caisse","status":"publish","type":"post","link":"https:\/\/www.hotesse.fr\/competences-hotesse-de-caisse\/","title":{"rendered":"Les comp\u00e9tences d’une h\u00f4tesse de caisse"},"content":{"rendered":"

Le m\u00e9tier de caissi\u00e8re, commun\u00e9ment appel\u00e9e h\u00f4tesse de caisse, est parmi les plus recrut\u00e9s car il y a une demande constante. Cependant, tout le monde ne peut pas faire ce travail. Les comp\u00e9tences d\u2019une h\u00f4tesse de caisse sont en effet bien d\u00e9finies. Cette professionnelle incontournable du secteur de la grande distribution et du libre-service a en charge des missions bien sp\u00e9cifiques. Quel est le profil \u00e0 avoir pour postuler ? Ce guide r\u00e9pond \u00e0 toutes vos questions sur ce m\u00e9tier.<\/p>\n

Comp\u00e9tence h\u00f4tesse de caisse : grand sens de l\u2019accueil<\/h2>\n

L\u2019h\u00f4tesse de caisse<\/a> est en contact direct avec le client et ce, de sa prise de fonction jusqu\u2019\u00e0 la cl\u00f4ture de sa caisse. Un grand sens de l\u2019accueil est donc indispensable. L\u2019h\u00f4tesse de caisse doit \u00e9galement avoir une tenue irr\u00e9prochable. Ensuite, la caissi\u00e8re doit \u00eatre souriante, polie et agr\u00e9able. D\u2019ailleurs, durant la formation dispens\u00e9e par l\u2019enseigne, il est toujours recommand\u00e9 de dire bonjour, merci et au revoir \u00e0 tous les clients. Un client bien accueilli est un client fid\u00e8le !<\/p>\n

\"hotesse<\/h2>\n

Une bonne endurance<\/h2>\n

Bien que l\u2019h\u00f4tesse de caisse soit souvent assise, une certaine endurance physique est indispensable parce que le travail est plus ardu qu\u2019on ne le pense. En effet, faire toute la journ\u00e9e le m\u00eame geste pour enregistrer les produits achet\u00e9s par les clients demande de la force.<\/p>\n

Une endurance mentale est \u00e9galement indispensable parce qu\u2019il faut rester concentr\u00e9e toute la journ\u00e9e. C\u2019est la seule mani\u00e8re d\u2019\u00e9viter de faire des erreurs qui peuvent retarder les clients \u00e0 la caisse, ce qui entra\u00eene des d\u00e9sagr\u00e9ments suppl\u00e9mentaires.<\/p>\n

Rigueur et gestion de caisse<\/h2>\n

L\u2019h\u00f4tesse de caisse doit faire preuve d\u2019une grande rigueur parce que c\u2019est le premier responsable du contenu de sa caisse. Elle s\u2019assure donc que tout est bien enregistr\u00e9 et qu\u2019il n\u2019y a pas d\u2019erreur. Et elle d\u00e9finit sa situation de caisse \u00e0 la fin de chaque session en comptabilisant l\u2019ensemble de la somme encaiss\u00e9e.<\/p>\n

\"Comp\u00e9tences<\/h2>\n

Bonne capacit\u00e9 d\u2019adaptation<\/h2>\n

L\u2019enregistrement des achats des clients et la gestion de la caisse sont les principales missions d\u2019une h\u00f4tesse de caisse. Toutefois, il arrive bien souvent qu\u2019elle participe \u00e0 la vie de l\u2019enseigne en r\u00e9alisant d\u2019autres t\u00e2ches, essentiellement dans les petites surfaces. Plusieurs t\u00e2ches suppl\u00e9mentaires peuvent alors lui \u00eatre assign\u00e9es.<\/p>\n

Comp\u00e9tence h\u00f4tesse de caisse : une grande disponibilit\u00e9<\/h2>\n

Les h\u00f4tesses de caisse doivent avoir une grande disponibilit\u00e9 \u00e9tant donn\u00e9 les horaires souvent plus larges des petites et grandes surfaces dans lesquelles elles travaillent en g\u00e9n\u00e9ral. Il faut donc s\u2019attendre \u00e0 quitter son poste tard le soir et \u00e0 travailler en weekend. L\u2019h\u00f4tesse de caisse est \u00e9galement incontournable lors des jours f\u00e9ri\u00e9s o\u00f9 son enseigne est ouverte.<\/p>\n

Les femmes sont nombreuses \u00e0 avoir d\u00e9j\u00e0 occup\u00e9 le poste d\u2019h\u00f4tesse de caisse parce que c\u2019est un m\u00e9tier essentiellement f\u00e9minin. Mais ce m\u00e9tier n\u2019est pas aussi facile qu\u2019on pourrait le croire. Au contraire, cela demande une certaine endurance et une grande rigueur.<\/p>\n","protected":false},"excerpt":{"rendered":"

Le m\u00e9tier de caissi\u00e8re, commun\u00e9ment appel\u00e9e h\u00f4tesse de caisse, est parmi les plus recrut\u00e9s car il y a une demande constante. Cependant, tout le monde ne peut pas faire ce travail. Les comp\u00e9tences d\u2019une h\u00f4tesse de caisse sont en effet bien d\u00e9finies. Cette professionnelle incontournable du secteur de la grande distribution et du libre-service a […]<\/p>\n","protected":false},"author":5,"featured_media":2057,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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